Frequently Asked Questions
Frequently Asked Questions
Get Your Answers
Who is eligible to apply for a loan?
USPS, Federal Government and other eligible employees residing in Delaware, Mississippi, Missouri, South Carolina, Tennessee, Texas, and Utah only. Federal government employee loan eligibility includes employees of VA, TSA, HHS, and other non-military governmental agencies. Other eligible employees include anyone who works for a non-federal government entity or company that provides direct-payroll deductions for loan payments.
How much can I borrow?
Our loan approval ranges from $500 to $3,000 – depending on laws in your state and our underwriting approval process.
How can I apply for a Coast 2 Coast Lenders loan?
How quickly will I receive my loan?
Often by the next business day after we receive your signed loan agreement.
How and when will I know my loan has been approved?
Once all documents have been received the information will be processed and verified. If your application is approved we will contact you by telephone or e-mail.
How will I receive my loan?
Once your application has been approved, we will send you formal loan documents. Once you sign and return the loan documents, your loan proceeds will be wired into your checking or savings account.
How will I repay my loan?
Payments are due bi-weekly. Borrowers must utilize their Federal Allotment as their method of repayment. If the borrower is no longer employed by the Federal Government, payments can be made via payroll deduction, debit card, ACH, check or money order.
Can I apply for an additional loan after I get my first one?
In all states other than Texas, after 50% of your payments are made you can apply for a new loan.
For example, in all states other than Texas if your loan is 22 payments, you can apply again after 11 payments.
In Texas after 9 payments are made you can apply for a new loan.
In Texas if your loan is 11 payments, you can apply again after 9 payments.
The new loan will be used to pay off the first loan and the net amount left over will be sent to you.
Can I change my mind after receiving a loan?
Coast 2 Coast abides by the Consumer Financial Services Association of America Best Practices and State laws regarding rescission, which enable you to rescind the transaction at no cost within a three-day time period by returning the full amount of the loan.
How does the application process work?
Once you have answered a few preliminary questions, a federal government employee loan application will be emailed to you via DocuSign. This document can be viewed and answered through your computer, a personal device (I-pad), or smartphone. Upon receiving a completed application with requested supporting documents, an underwriting decision will be made, and you will be contacted. If acceptable, a promissory note and truth – in – lending disclosure will be again sent to you through DocuSign. Once those documents are returned, your funds will be ACH deposited if before 4:00 ET (if not the following day). The entire process can be completed on the same day if you provide what we request in a timely fashion.
Does Coast 2 Coast Lenders serve military customers?
Due to changes in the Military Lending Act effective October 3, 2016, Coast 2 Coast Lenders is not available to applicants listed as Covered Borrowers in the Military Lending Act database, including qualifying active duty service members and their dependents as defined in 32 C.F.R. 232. https://mla.dmdc.osd.mil/